Monday, November 14, 2011

Nov. 30: Treat the Customer Right at AU

AURORA, Ill. — “Establishing a Customer Focused Environment," a free, public business workshop, will be hosted by Aurora University on Nov. 30.

Andrew Meeks, managing partner at Oak Consulting, will speak at 8 a.m. at the University Banquet Hall at Alumni Hall, 1410 Marseillaise Place. Networking and refreshments are at 7:30 a.m.

Meeks said, "In today's less-than-perfect economy, the importance of the customer cannot be understated. The question is not why companies should be customer focused, but how to do so effectively."

Meeks will discuss proven strategies that have been successfully implemented across multiple industrial and service industries.

The program is sponsored by the AU Human Resources Institution, an educational and networking event presented by the university’s Dunham School of Business and Human Resource Management Systems in Naperville.

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